For information on factory service, field service, service agreements or
technical support, please contact Pulmonetic Systems at (763) 398-8500, or
toll-free (800) 754-1914, or write to our Customer Support team directly at:
Service Department.
If you have questions about operating the LTV ventilator, they may be answered
in the Service FAQs.
Contact Information | Power
Source Information | Service Training Schedule
Contact Information
Worldwide:
Pulmonetic Systems, Inc.
17400 Medina Rd., Suite 100
Minneapolis, Minnesota 55447-1341
Customer Care: (763) 398-8500
Toll-Free: (800) 754-1914
Fax: (763) 398-8403
Power Source Information:
Choosing
& Using the Proper Power Source for the LTV® Series Ventilators
Choosing
& Using the Proper Power Source for the LTV
Service Training Information / Schedule
LTV® Series Ventilator
Field Service
Training Seminars
Cardinal Health - Pulmonetic Systems is pleased to announce our LTV ® Field Service Training schedule for the year 2008. These classes will cover the complete line of LTV ® Series Ventilators (800, 900, 1000, 1150 and 1200). In order to provide the highest quality of instruction, class sizes are limited to ten students. Classes will fill quickly and we do recommend that you register well in advance. Registrations are accepted on a first-come, first served basis and only if accompanied by a valid purchase order number.
For companies wishing to register several students at one time, training can be arranged at the customer site. For further information, please contact our Technical Support department at (800) 754-1914 or (763) 398-8500, or email us at service@pulmonetic.com.
Qualifications
To participate in our Service Training program, a company/facility must meet two or more of the following qualifications:
- An International distributor that has entered into a distribution agreement with Pulmonetic Systems
- A Cardinal Health - VIASYS Healthcare business partner that distributes/will service LTV Ventilators in their area
- An account in good standing with Pulmonetic Systems
- A hospital, healthcare facility, or dealer with its own biomedical/service staff, which will only perform service/maintenance on their own LTV Series equipment.
- The company must own/distribute the ventilator model(s) being trained on.
Facilities that do not own any LTV Series Ventilators are not eligible for this training. This includes independent service / biomedical companies.
Student Qualifications
- The student should have at least 6 months biomedical / equipment servicing experience, preferably with respiratory products.
- The student should have a basic familiarity of ventilation terms and definitions.
Agreement / Terms of Certification
All students will be required to sign an agreement form during their training class. This signed agreement will necessary for certification / authorization to order parts and to service Pulmonetic Systems ventilators. A sample of this agreement form will be provided with the registration and confirmation forms, or upon request from Pulmonetic Systems Technical Support.
Click Here to Download the Service Training Application
Basic Training Outline
- Day 1 – Product Overview, Controls and Modes of Ventilation, Theory of Operation, Extended Features
- Day 2 – Extended Features, Reporting, Teardown/Rebuild of LTV1200 Ventilator
- Day 3 – Calibration and Testing of LTV1200
- Day 4 – Teardown/Rebuild of LTV1000, Calibration
- Day 5 – Performance Checkout, Other Tests (time pending), Class Review, Final Student Test
Students will be required to obtain at least an 85% score on the final test. After successfully completing the course, the student will be authorized to complete non-warranty repairs and testing of the ventilator(s) being trained on, including preventive maintenance and component removal/replacement. Warranty repairs are not allowed in the field without prior authorization from Pulmonetic Systems. Repair(s) / Maintenance on LTV ventilators owned by other companies/facilities is not allowed.
Class Schedule
Date |
Location |
| December 3 - 7, 2007 |
Colton, CA |
| February 11 - 15, 2008 |
Colton , CA |
| April 7 - 11, 2008 |
Minneapolis , MN |
| June 2 - 6, 2008 |
Minneapolis , MN |
| August 4 - 8, 2008 |
Minneapolis , MN |
| October 6 - 10, 2008 |
Minneapolis , MN |
| November 3 - 7, 2008 |
Colton , CA |
(Date/locations subject to change without notice. Classes may be added/dropped based on demand)
Class shall start at 9:00am (local time) and end at approximately 4:00pm each day
Registration / Tuition / Fees
To register for any class, a registration form must be completed and returned to Pulmonetic Systems. Registrations will not be accepted over the phone. Registration can be submitted online via our website at www.pulmonetic.com or can be obtained by contacting Pulmonetic Systems Technical Support.
Note: |
A valid purchase order number is required for all students to hold spots in any class. A fee of up to 25% may be charged for students that fail to attend their scheduled training without proper notification to Pulmonetic Systems, regardless if tuition was provided as part of purchase/package deal. |
Class tuition is $2000.00 USD per person.
Above tuition costs includes daily continental breakfast, lunch, service manual(s), class handouts, and class certificate. Tuition does not include airfare, lodging, local transportation, and additional meal costs for attendees.
Class shall start at 9:00am (local
time) and end at approximately 4:30pm each day.
For an additional $999.00,
Pulmonetic Systems will include one (1) Maintenance and Calibration Kit (p/n
11566), which includes some of the tools necessary for repairs and testing of
the LTV Series Ventilators. This special pricing is only available when
purchased with the service training tuition or within 30 days after class
completion. Additional kits may be purchased separately at standard
pricing.
Travel
Information
All scheduled classes shall be held
(unless otherwise noted) at our division headquarters
at:
Plymouth
Ponds
Business
Park
17400 Medina Road, Suite
100
Plymouth,
Minnesota
55447-1341
The city of
Plymouth is approximately 15 miles west of
Minneapolis,
Minnesota. Classes held at locations other
than in
Minnesota will receive specific location
information upon confirmation of class location.
|
Note:
|
Please do not make any travel
arrangements until you receive official confirmation of class registration
from Pulmonetic
Systems |
Recommended
Hotels for
Minnesota
Classes
There are several restaurants either
connected to, or within a short walk/drive of each hotel. The following
properties do not offer airport shuttle service and are not within a safe
walking distance of Pulmonetic Systems. Students are responsible for booking lodging and/or local
transportation. Please contact the properties directly for amenity information.
Further information regarding airport shuttle service will be sent with class
confirmation.
There are other hotel choices
available in the
Plymouth,
MN area. If you would like a
complete listing, please contact Chris in Pulmonetic Systems Technical Support.
Property |
Comfort Inn and Suites |
Address |
3000 Harbor Lane – Plymouth, MN 55447 |
Phone / Fax |
(763) 559-1222 (763) 559-7819 |
Internet |
www.comfortinn.com |
Rates |
Rates starting at $79.00* |
| |
|
|
|
Property |
Best Western Kelly Inn |
Address |
2705 Annapolis Lane North – Plymouth, MN 55441 |
Phone / Fax |
(763) 553-1600 (763) 553-9108 |
Internet |
www.bestwestern.com |
Rates |
Starting at $89.00* |
| |
|
|
|
Property |
Country Inn and Suites |
Address |
210 Carlson Parkway North – Plymouth, MN 55447 |
Phone / Fax |
(763) 473-3008 (763) 473-9005 |
Internet |
www.countryinns.com |
Rates |
Starting at $149.00* |
(*rates are
subject to change without notice and do not include 6.5% MN sales
tax.)
Hotel Information
for Classes at Alternate Locations
Students will receive specific hotel
/ cost information for these classes along with their confirmation
letter.
If you have questions or need
additional information, please contact Chris Gamec, Field Services Coordinator, at
our offices listed below:
Chris
Gamec, Field Services Trainer
Technical Support
Department
Pulmonetic Systems, Inc.
17400 Medina Road, Suite 100
Minneapolis,
MN
55447
Toll-free: 800-754-1914; Press
"2"
Local: 763-398-8500; Press "2"
Fax: 763-398-8592
service@pulmonetic.com